IT Services, Marketplace & Auction Platforms in Santa Monica

What we do for Santa Monica businesses

United AI Marketing is a technology company built on 20+ years of family experience in software engineering, web development, marketing, and business process automation. We deliver fully integrated digital and AI solutions that help Santa Monica companies scale faster, sell smarter, and operate with less friction.

• End-to-end IT services: cloud, DevOps, cybersecurity, data, integrations, and support
• Custom marketplace and auction platforms that convert and scale
• Proprietary AI CRM, sales automation, and contact center solutions
• Performance marketing: SEO, Local SEO, Google Ads, SMM, and conversion optimization
• Websites, portals, and mobile apps engineered for speed and ROI

Marketplace and auction platform development

We design and build modern marketplaces and high-performance auction platforms tailored to your business model, whether B2C, B2B, or C2C. Our solutions support complex pricing, high-traffic events, and multi-sided experiences that keep buyers and sellers engaged.

• Marketplace core: vendor onboarding, KYC, fee management, tiered commissions, dispute workflows
• Catalog and search: advanced filters, facets, saved searches, watchlists, and personalized recommendations
• Auction engines: English, Dutch, sealed-bid, reserve, proxy bidding, anti-sniping, soft close
• Real-time features: live bidding with WebSockets, activity feeds, notifications, and bid history
• Trust and safety: fraud checks, transaction monitoring, audit trails, and role-based access
• Payments and compliance: Stripe, Adyen, PayPal, ACH, tax calculations, invoicing, and payouts
• Shipping and logistics: rates, labels, tracking, returns, and multi-warehouse inventory
• Reputation and communications: reviews, ratings, messaging, and dispute resolution
• Analytics and admin: business dashboards, cohort views, and granular permissions

We build mobile-first experiences, support multi-language and multi-currency, and implement SEO-friendly URLs, structured data, and ultra-fast page performance for organic visibility and conversion.

IT services and modernization

Our IT services keep your stack resilient, secure, and adaptable to the demands of a growing customer base in Santa Monica and beyond.

• Cloud and DevOps: AWS, GCP, Azure, Docker, Kubernetes, Terraform, CI/CD, observability
• Security: risk assessments, IAM, encryption, WAF, DDoS protection, SAST/DAST, penetration testing
• Data and AI: pipelines, warehousing, ETL, MLOps, vector search, analytics, and reporting
• Integrations: CRM, ERP, POS, payment gateways, shipping, tax, and identity providers
• Managed services: monitoring, backups, disaster recovery, performance tuning, 24/7 support

We offer pragmatic roadmaps, replatforming, and API-first architectures that reduce tech debt and speed up delivery while keeping costs predictable.

AI CRM, sales, and contact center automation

Leverage our proprietary AI-driven CRM and automation stack to streamline lead capture, qualification, and sales throughput. We integrate voice and chat bots for inbound and outbound workflows, connect to your phone system or VoIP, and deliver full-funnel attribution.

• AI voice and chat bots with natural language understanding and sentiment detection
• Smart routing, autodial, call recording, QA scoring, and analytics
• Lead scoring, pipeline automation, and SLA timers that protect revenue
• Omnichannel: phone, SMS, email, web chat, social, and marketplace messaging
• GMB and Yelp optimization, scheduling, and review management

Result: faster response times, higher close rates, and consistent customer experiences across channels.

Marketing that drives users to your platform

We combine technical SEO and paid growth to lower acquisition costs and grow lifetime value. Our marketing team collaborates with engineering to ensure analytics, conversion tracking, and experimentation are built into the product from day one.

• SEO and Local SEO for Santa Monica and West LA: technical fixes, content strategy, link building
• Google Ads and Local Services Ads: high-intent campaigns with granular attribution
• Social and content: SMM, creative assets, landing pages, and CRO A/B testing
• Analytics: GA4, server-side tracking, dashboards, and cohort analysis

Every campaign is tied to clear KPIs such as CAC, ROAS, conversion rate, and retention.

Our delivery process

• Discovery and strategy: goals, users, risks, and success metrics
• Architecture and UX: scalable design, mobile-first flows, and security by default
• Agile sprints: weekly demos, backlog transparency, velocity tracking
• QA and performance: automated testing, load tests, and accessibility checks
• Compliance and privacy: SOC 2 readiness, GDPR and CCPA considerations, HIPAA where applicable
• Launch and scale: runbooks, incident response, observability, SLOs and SLAs

Expect predictable timelines, clear ownership, and proactive communication throughout.

Technology stack we love

• Frontend: React, Next.js, Vue, TypeScript
• Backend: Node.js, Python, .NET, Go
• Datastores: PostgreSQL, MySQL, Redis, MongoDB, Elasticsearch
• Real-time: WebSockets, GraphQL subscriptions, streaming
• Cloud and DevOps: AWS, GCP, Azure, Kubernetes, Terraform, GitHub Actions
• AI and automation: OpenAI, vector databases, LangChain, RPA
• Payments and commerce: Stripe, Adyen, Braintree, tax and invoicing integrations

We select tools for reliability, maintainability, and total cost of ownership, not hype.

Industries and use cases

• Retail and D2C marketplaces with seller onboarding and fulfillment
• Auto, real estate, fine art, collectibles, and equipment auctions
• B2B surplus, liquidation, and industrial exchanges
• Service marketplaces with bookings, subscriptions, and escrow

Whether you need an MVP in weeks or an enterprise rollout in phases, we align scope to your runway and growth targets.

Why United AI Marketing

• 20+ years of combined engineering, marketing, and automation expertise
• Proprietary AI CRM and contact center automation for full-funnel visibility
• Security and compliance baked in from day one
• Local Santa Monica presence with global delivery capabilities
• Transparent pricing, weekly reporting, and measurable KPIs
• Dedicated support with 24/7 monitoring and clear SLAs

We are a partner, not a vendor. Our mission is to create smart, automated systems that compound your growth.

Security, privacy, and compliance

We implement defense-in-depth security, including encryption in transit and at rest, secrets management, principle of least privilege, logging, and continuous monitoring. We advise on SOC 2 readiness and consider GDPR, CCPA, and HIPAA requirements where applicable, ensuring privacy by design and regular audits.

Serving Santa Monica and beyond

We support clients across Santa Monica, Los Angeles, Venice, Culver City, Beverly Hills, West Hollywood, Pasadena, and Orange County, as well as major hubs like San Francisco, San Diego, New York, Austin, Chicago, Miami, and Seattle. Internationally, we collaborate with teams in London, Berlin, Paris, Toronto, and Dubai, delivering consistent quality and support across time zones.

FAQs

• How long does it take to launch a marketplace or auction platform? MVPs can ship in 6 to 12 weeks; enterprise rollouts vary by scope.
• Do you migrate from legacy systems? Yes, with phased cutovers, data integrity checks, and rollback plans.
• Can you handle peak traffic events? We design for autoscaling, caching, and load testing before go-live.
• Who owns the IP and data? You do. We ensure clear licensing and data governance.
• Do you integrate with our existing tools? We connect to CRMs, ERPs, payment providers, logistics, analytics, and more via APIs.

Get your free strategy session

Let us map a practical path to launch or modernization with a budget you control and outcomes you can measure. Contact United AI Marketing at UnitedAiMarketing.com to book a free strategy session and receive a custom roadmap with milestones, stack recommendations, and ROI projections.