IT Services & Custom Software Development in Pasadena, CA

United AI Marketing brings together managed IT, software engineering, AI automation, and digital marketing into one integrated service for Pasadena companies. Our mission is simple: build smart, automated solutions that help you scale, accelerate sales, and work more efficiently—without sacrificing security or control.

What We Do for Pasadena Businesses

Our team supports organizations across Pasadena and Greater Los Angeles with a comprehensive stack of services designed to deliver measurable impact.

• Managed IT & Help Desk: proactive monitoring, patching, backups, device management, and responsive user support.
• Cloud & DevOps: AWS, Azure, and GCP architecture, containerization, CI/CD, cost optimization, and observability.
• Cybersecurity: endpoint protection, identity and access management, MFA/SSO, network hardening, and incident readiness.
• Custom Software & Integrations: API-first apps, portals, internal tools, marketplace platforms, and secure data integrations.
• Web & Mobile Development: SEO-friendly websites, high-performance web apps, iOS/Android, and cross-platform builds.
• AI Voice & Chat Bots: lead capture, qualification, appointment setting, customer support, and satisfaction follow-ups.
• AI-Powered CRM: scoring, segmentation, automated workflows, and sales enablement tailored to your pipeline.
• Call Center & Sales Automation: routing, scripting, sentiment cues, compliance prompts, and analytics dashboards.
• Data & Business Intelligence: dashboards, reporting, attribution modeling, and decision support.
• Digital Marketing: SEO, SMM, Google Ads, Local Services Ads, GMB and Yelp optimization tied to revenue metrics.

Custom Software Development, the United AI Way

We translate business objectives into reliable software through a structured, collaborative process. Discovery and strategy align stakeholders on goals, risks, and success metrics. UX and solution design define journeys and architecture. We build with modern stacks—.NET, Node.js, Python, Java, React, Vue, Angular, Flutter, Swift, and Kotlin—using API-first, microservices, and cloud-native patterns for scalability and resilience.

Quality is baked in: automated testing, code reviews, CI/CD, and security checks prevent regressions and reduce time-to-release. Documentation and training ensure smooth handoffs. We support fixed-price phases (MVPs) or agile sprints for evolving scopes. From online auction engines and booking platforms to internal workflow systems and integrations with CRM, ERP, and payments, we ship software that lasts.

Managed IT Services You Can Count On

Our managed IT offering anchors your operations with predictable support and robust security.

• Onboarding in days: asset inventory, identity setup, baseline security, and backup policies.
• Device & Patch Management: Windows, macOS, Linux; mobile device management for secure remote work.
• Identity & Access: SSO/MFA using Azure AD, Okta, or Google; least-privilege enforcement.
• Network & Cloud: secure Wi‑Fi, VPN/SD‑WAN, cloud governance, cost control, and performance tuning.
• Backups & DR: versioned backups, immutable storage options, and recovery playbooks.
• Compliance Readiness: procedures aligned to common frameworks and industry expectations.
• Clear SLAs: responsive support that keeps teams productive, with transparent reporting.

AI and Automation That Boost Revenue

We deploy AI voice and chat bots to handle lead qualification, scheduling, and Tier‑1 support, freeing your team for higher‑value work. Our AI-enabled CRM centralizes data, scores leads, and orchestrates outreach across email, SMS, and calls. Call-center automation adds intelligent routing, dynamic scripts, and sentiment signals so agents respond faster and more personally. Combined with targeted SEO and ad campaigns, you get a cohesive system designed to lower acquisition costs and increase conversion.

Industries We Serve in Pasadena

• Professional Services: legal, accounting, consulting, and creative firms needing secure client workflows.
• Healthcare & Wellness: practices and clinics requiring privacy, availability, and smooth patient experiences.
• Education & Nonprofits: grant reporting, portals, and cost-effective cloud collaboration.
• Public Sector & Utilities: citizen portals, scheduling, and data transparency.
• Retail & eCommerce: omnichannel storefronts, marketplaces, and inventory integrations.
• Real Estate & Construction: listings, project management, field apps, and document control.
• Manufacturing & Logistics: IoT integrations, dashboards, and workflow automation.
• Hospitality & Venues: bookings, ticketing, and customer engagement automation.

Why United AI Marketing

• 20+ Years of Experience: family-founded expertise across software, IT, and marketing.
• End-to-End Delivery: strategy, build, security, and growth under one roof.
• Measurable Impact: roadmaps tied to business outcomes, not vanity metrics.
• Security by Design: identity, encryption, and governance built into every layer.
• Local Presence, Global Reach: Pasadena-based support plus distributed engineering talent.
• Transparent Pricing: clear proposals, no hidden fees, flexible engagement models.
• Fast Time-to-Value: quick wins through pilots, then scale with confidence.

Serving Pasadena, Greater LA and Beyond

We proudly support Old Pasadena, South Lake, Playhouse District, East Pasadena, Altadena, San Marino, Glendale, Burbank, and the broader Los Angeles area, including Santa Monica and Long Beach. Across the U.S., we work with teams in New York, San Francisco, Austin, Seattle, Chicago, Miami, Dallas, Phoenix, and Denver—and internationally in London, Berlin, Paris, Madrid, Toronto, Vancouver, Sydney, Dubai, and Singapore. Remote or on-site, we deliver consistent quality and communication.

Getting Started

Our framework reduces risk and accelerates outcomes:

• Discovery Call: align goals, constraints, and success metrics.
• Assessment: systems review, data mapping, and opportunity analysis.
• Roadmap & Proposal: milestones, timelines, and transparent pricing.
• Pilot Project: validate assumptions and deliver early value.
• Scale & Support: expand features, optimize, and maintain with SLAs.

Tech Stack & Tools We Work With

• Cloud & DevOps: AWS, Azure, GCP, Docker, Kubernetes, Terraform, Ansible.
• Data & Observability: PostgreSQL, MySQL, SQL Server, MongoDB, Redis, Grafana, Prometheus.
• Back-End: .NET, Node.js, Python, Java; API-first, microservices.
• Front-End & Web: React, Next.js, Vue, Angular; headless CMS.
• Mobile: Swift, Kotlin, Flutter, React Native.
• AI, Voice, Comms: Twilio, Dialogflow, Amazon Connect.
• Business Platforms: Salesforce, HubSpot, Zoho; Stripe, PayPal; Shopify, WooCommerce; WordPress.
• Collaboration & Source: Microsoft 365, Google Workspace, Jira, Confluence, GitHub, GitLab, Bitbucket.

Compliance & Security

Security is foundational. We implement encryption in transit and at rest, MFA/SSO, role-based access, endpoint protection, patch automation, logging and alerting, and least-privilege controls. For regulated environments, we align processes to common frameworks and industry expectations (e.g., HIPAA considerations, SOC 2 readiness practices, and PCI-DSS awareness) and provide documentation and training to reinforce ongoing compliance.

Results You Can Expect

• Faster response and resolution times through managed IT and automation.
• Shorter sales cycles with AI-assisted routing, follow-up, and prioritization.
• Improved uptime targets with resilient cloud and network architectures.
• Lower cost-to-serve by automating repetitive Tier‑1 interactions.
• Clear ROI tracking via dashboards and closed-loop reporting.

FAQs

How quickly can you start?
Most projects begin within 1–2 weeks after discovery; urgent support can start sooner with a scoped pilot.

Do you support hybrid and remote teams?
Yes—device management, identity, and collaboration tooling are designed for distributed workforces.

Can you integrate with our existing stack?
We regularly integrate with CRMs, ERPs, payment gateways, and communication platforms using secure, well-documented APIs.

What engagement models do you offer?
Fixed-price for defined scopes, or agile sprints for evolving needs—always with clear milestones and reporting.

Ready to modernize your Pasadena operation with secure IT and custom software? Let’s map a realistic path from idea to impact and get your first wins in weeks, not months.