IT Services, System Integration & API Development in Los Angeles

Who We Are

United AI Marketing is a technology company built on 20+ years of family experience in software development, web solutions, marketing, and business process automation. We deliver fully integrated digital and AI capabilities—our proprietary AI-powered CRM, call-center and sales automation, marketing tools, and engineering services—to help organizations scale, sell faster, and operate more efficiently.

What We Do in Los Angeles

We provide end-to-end IT services with a focus on secure system integration and API development. Whether you need to connect CRM and eCommerce, orchestrate data across ERPs and BI, or modernize a legacy system with cloud-native microservices, our team architects, builds, and maintains production-grade integrations that drive measurable outcomes.

• Custom API design: REST, GraphQL, gRPC, webhooks, event-driven patterns
• System integration: CRM, ERP, eCommerce, telephony, payments, logistics, analytics
• Data integration & ETL/ELT: streaming, batch, CDC, data quality, and governance
• AI enablement: voice and chat bots, intelligent routing, AI-assisted CRM workflows
• Cloud & DevOps: AWS, Google Cloud, Azure, containerization, CI/CD, observability
• Security & compliance: OAuth 2.0, JWT, encryption, audit logs, HIPAA/SOC 2/GDPR readiness

Core Integration Scenarios We Deliver

Our Los Angeles engineers specialize in high-impact integrations that shorten sales cycles, improve CSAT, and reduce costs.

• CRM integration: Salesforce, HubSpot, Zoho, Microsoft Dynamics 365
• Commerce & marketplaces: Shopify, BigCommerce, WooCommerce, custom portals
• ERP & finance: NetSuite, SAP, Oracle, QuickBooks, Xero
• Communications & call-center: Twilio, RingCentral, Five9, AI voice/chat bots
• Payments & billing: Stripe, PayPal, Adyen, Chargebee
• Marketing & ads: Google Ads, GMB, Local Services, Meta, Yelp, SMM tools
• Data & analytics: BigQuery, Redshift, Snowflake, Looker, Power BI

API Development, The Right Way

We treat APIs like products. That means strong versioning, clear schemas, descriptive errors, robust rate limiting, and complete documentation. We design contract-first (OpenAPI/Swagger, GraphQL SDL), build test suites for reliability, and instrument services with tracing and structured logging for rapid issue resolution.

• Design: domain modeling, security scopes, SLAs, error taxonomies
• Build: scalable services, caching strategies, idempotency, retries and backoff
• Quality: unit/integration tests, contract tests, performance and load testing
• Docs & DX: portals, examples, SDKs, Postman collections

Security and Compliance by Default

Security is embedded in our process: least-privilege access, secrets management, encryption in transit and at rest, and continuous dependency scanning. We align implementations with HIPAA, SOC 2, and GDPR best practices and provide audit-friendly logging to support compliance reporting.

AI-Powered Automation

Our proprietary AI CRM, voice and chat bots, and call-center automation streamline lead capture, qualification, and follow-up. We integrate these capabilities directly into your stack so agents and sales teams have the right data at the right time—and routine tasks run on autopilot.

• Intelligent routing and scheduling
• Natural-language bots for voice, chat, and SMS
• Automated call dispositions and CRM updates
• Predictive scoring and next-best action

Modernization and Legacy Connectivity

Stuck with legacy systems? We build secure adapters and data pipelines, then progressively modernize with microservices, queues, and event streams—minimizing downtime while unlocking new capabilities.

Cloud and DevOps Excellence

We architect for resilience and speed using containers, IaC, and CI/CD pipelines. Health checks, autoscaling, blue/green or canary deployments, and centralized observability keep your services responsive under load.

• Cloud platforms: AWS, Google Cloud, Azure
• Pipelines: CI/CD with automated testing and security gates
• Observability: metrics, logs, traces, alerting, SLOs and error budgets

Our Delivery Process

We follow a transparent, value-first delivery model tailored to your team, stack, and risk tolerance.

• Discovery: business goals, systems inventory, and KPIs
• Architecture: integration blueprint, data flows, and security model
• Implementation: iterative sprints, demos, and documentation
• Validation: QA, UAT, performance and failover testing
• Go-live: migration, training, runbooks, and monitoring
• Support: SLAs, enhancements, and roadmap co-planning

Industries We Serve

We support startups and enterprises across Los Angeles and beyond, including eCommerce, media and entertainment, healthcare, real estate, fintech, logistics, and professional services. Our approach adapts to highly regulated and high-traffic environments.

Why Los Angeles Companies Choose Us

• Local responsiveness on Pacific Time with global delivery capacity
• Integration-first mindset that considers people, process, and technology
• AI-native tooling that directly improves sales velocity and CSAT
• Proven playbooks for documentation, security, and scale

Selected Integrations and Use Cases

Connect lead capture from web, chat, and phone into CRM with automated enrichment and routing. Sync orders, inventory, and fulfillment across eCommerce and ERP. Trigger voice or SMS follow-ups based on events. Stream transactional data to your warehouse for BI and machine learning. Standardize APIs for partners and marketplaces to expand distribution.

Performance, Reliability, and Cost Control

We right-size architecture for your traffic patterns and growth plans—balancing performance with cost. Techniques like caching, batching, and event-driven processing reduce latency and infrastructure spend while improving user experience.

Documentation and Knowledge Transfer

Every engagement includes living documentation: diagrams, runbooks, API references, and onboarding guides. Your team can operate confidently, and future changes are faster and safer.

Support & SLAs

Choose support tiers that fit your risk profile—from business-hours assistance to 24/7 incident response. We monitor integrations with clear alerting and provide monthly health reports and improvement recommendations.

Where We Deliver

Headquartered in Los Angeles, we serve businesses across Santa Monica, Pasadena, Burbank, Glendale, Long Beach, and Orange County—plus major hubs across the U.S. and Europe including New York, San Francisco, Seattle, Miami, Chicago, Dallas, Houston, London, Berlin, and Paris.

Get a Free Consultation

Ready to unify your stack and accelerate growth? Speak with our Los Angeles integration architects. We will map your current systems, identify quick wins, outline an MVP, and provide a clear timeline and budget—so you can move forward with confidence.

Contact United AI Marketing to design secure, scalable system integrations and APIs that power your next stage of growth.
Let’s build something resilient—together.