IT Services and CRM Development in Los Angeles

United AI Marketing is a technology-first partner delivering end-to-end IT services and custom CRM development for Los Angeles companies that need speed, reliability, and measurable revenue impact. With two decades of hands-on engineering and marketing experience, we bridge your go-to-market strategy with the systems that power it — from AI CRM and call center automation to secure cloud, integrations, and analytics.

End-to-End IT Services for Los Angeles Companies

Build a modern, resilient foundation that keeps your team productive and your data protected. We architect and support enterprise-grade environments tailored to your growth and regulatory needs.

• Managed IT and help desk with SLA-backed response and proactive monitoring
• Cloud migration and DevOps on AWS, Azure, and Google Cloud
• Network design, VoIP, and unified communications (UCaaS) for hybrid teams
• Data engineering, ETL, and warehousing for real-time decisioning
• Cybersecurity hardening, vulnerability management, and incident response
• Business process automation (RPA) to eliminate repetitive tasks
• API development and microservices to connect critical systems
• Web, portal, and mobile app development, including marketplaces and online auctions

Our team delivers clear documentation, role-based access, and observability so IT stops being a bottleneck and becomes a competitive advantage.

Custom CRM Development Built for Revenue

Your CRM should be the single source of truth for growth — not a spreadsheet with a login. We develop and implement our AI-powered CRM or tailor your existing stack to your exact workflows and sales model.

• 360-degree customer profiles: activity, communication, billing, support, and lifetime value
• Sales pipelines, automated sequences, and forecasting for predictable revenue
• Built-in telephony, SMS, and email with call recording and compliance controls
• AI lead scoring, intelligent routing, and automated follow-ups
• Playbooks and task automation to standardize best-practice selling
• Executive dashboards and cohort analytics that tie activity to ROI

We focus on adoption and outcomes, not just features. Expect cleaner data, faster ramp times, and higher close rates across your Los Angeles sales organization.

AI Voice and Chat Automation

Turn every inbound and outbound touchpoint into a timely, human-grade conversation — at scale.

• AI voice bots for inbound triage, outbound outreach, and appointment setting
• Chatbots for web, WhatsApp, Messenger, and Instagram to capture and qualify leads 24/7
• Self-service flows for quotes, scheduling, payments, and FAQs
• Context-aware handoff to live agents with full transcript history

Our automations reduce response time to seconds and free your team to focus on high-intent deals and complex cases.

Call Center and Sales Enablement

Equip your inside sales and service teams with a high-velocity, compliant communications stack.

• Power and preview dialers, IVR, and smart routing
• Local presence numbers across Los Angeles and nationwide to boost pickup rates
• Quality assurance, coaching, and script management
• Disposition tracking, SLA alerts, and real-time wallboards
• Compliance support for TCPA, STIR/SHAKEN, and call recording policies

We align playbooks, metrics, and incentives so every rep knows exactly what to do next — and managers see the leading indicators of success.

Marketing Operations That Convert

Engineering and marketing under one roof means less friction and more revenue. We plan, launch, and scale campaigns that your CRM can measure end to end.

• Local SEO, Google Business Profile (GMB) and Yelp optimization for Los Angeles and surrounding cities
• Google Ads and Local Services Ads with proven, CRM-integrated keyword and bidding strategies
• SMM across LinkedIn, Facebook, Instagram, and TikTok with creative testing frameworks
• Landing pages, CRO, and analytics with clear attribution and call tracking
• Content strategies and technical SEO to win compound, high-intent traffic

Every marketing dollar ties back to pipeline and revenue dashboards — no more guesswork.

Engineering and Integrations

We integrate your CRM and communications with the systems that run your business for a seamless, automated workflow.
Popular integrations include QuickBooks, Stripe, Salesforce, HubSpot, Twilio, Zoom, Slack, Microsoft Teams, Shopify, WooCommerce, BigCommerce, NetSuite, Zapier/Make, and custom ERPs.

• Reusable microservices and event-driven architecture for scale
• Two-way sync and deduplication to keep data clean
• Webhooks and data layers for real-time analytics
• Automated billing, fulfillment, and post-sale nurturing

Security and Compliance by Design

Security is built into everything we ship, from identity to backups.

• Role-based access control, SSO, and MFA
• Encryption in transit and at rest, with key management best practices
• Data retention, audit trails, and immutable logging
• Backup and disaster recovery with defined RPO and RTO
• Guidance for SOC 2 readiness, HIPAA, PCI-DSS, GDPR, and industry standards

We continuously monitor, test, and improve your security posture as your stack evolves.

Industries We Serve

Our frameworks and playbooks adapt to your vertical while preserving best practices.

• Professional and home services, healthcare, and multi-location brands
• Ecommerce, marketplaces, and subscription businesses
• Real estate, finance, and insurance
• Logistics, manufacturing, and field operations
• Education, nonprofits, and public sector

Proven Implementation Approach

We prioritize speed to value without compromising quality.

• Discovery and architecture: align goals, define KPIs, map systems
• Proof of value in 2–4 weeks: pilot the critical path and validate assumptions
• Agile delivery: iterative sprints with demos, QA, and stakeholder feedback
• Change management: playbooks, training, and role-based onboarding
• Documentation and handoff: admin guides, runbooks, and governance
• Ongoing optimization: quarterly roadmap and continuous improvement

Tech Stack Expertise

We choose pragmatic, future-proof technologies your team can support.

• Back end: Node.js, Python, .NET, PHP, Go
• Front end: React, Next.js, Vue
• Databases: PostgreSQL, MySQL, MongoDB, Redis
• Cloud and DevOps: AWS, Azure, Google Cloud, Docker, Kubernetes, Terraform
• Communications: Twilio, SIP, WebRTC, contact center frameworks
• AI and automation: OpenAI, Rasa, Whisper, n8n, Airflow
• Analytics: GA4, BigQuery, Looker Studio, custom BI

Local Presence, Global Reach

Headquartered in Los Angeles and serving Santa Monica, Beverly Hills, West Hollywood, Pasadena, Burbank, Glendale, Long Beach, Torrance, Irvine, and greater Orange County. Across the U.S., we work with clients in New York City, San Francisco, Seattle, Austin, Dallas, Miami, Chicago, Boston, and more. In Europe, we support London, Berlin, Paris, Madrid, Amsterdam, Dublin, Zurich, and Warsaw — and global hubs including Toronto, Vancouver, Sydney, Melbourne, Dubai, and Singapore.

Why United AI Marketing

• 20+ years of combined family expertise in software, marketing, and automation
• Proprietary AI CRM, call center, and sales automation capabilities
• Engineering and growth teams under one roof for faster outcomes
• Transparent pricing, clear SLAs, and executive-level reporting
• White-glove onboarding, training, and ongoing optimization

We are architects, builders, and operators — accountable for results, not just deliverables.

Get Your Free Los Angeles IT and CRM Strategy Session

Ready to modernize your stack and accelerate revenue? Book a free consultation, and within 48 hours we will deliver a tailored roadmap for your Los Angeles business: current-state assessment, quick wins, and a phased plan to scale with confidence.

United AI Marketing — smart, automated systems that help you sell faster, serve better, and grow reliably.