AI Services and Call Center Automation in Los Angeles

Built for LA Speed, Scale, and Service

Los Angeles markets move fast. We help you move faster with AI Services and Call Center Automation engineered to capture, qualify, and convert demand in real time. Our stack unites AI voice and chat bots, an AI-native CRM, sales automation, and analytics so every conversation drives measurable outcomes.

What You Get

• AI Call Center Automation: Smart IVR, dynamic routing, first-contact resolution, callback automation, and workforce augmentation.
• AI Voice & Chat Bots: Natural, branded conversations that book, confirm, and upsell 24/7 in English and Spanish.
• AI CRM: Lead scoring, intent detection, auto-notes, sentiment, and next-best-action recommendations.
• Sales Automation: Cadences across phone, SMS, email, and social with auto-logging and appointment setting.
• Marketing Add-ons: SEO, PPC/Google Ads, Local Services Ads, Google Business Profile and Yelp optimization, SMM.
• Engineering & Integrations: Custom web, portals, mobile apps, marketplaces, and API integrations.

AI Call Center Automation in Detail

Automate repetitive work without losing the human touch. Our AI handles FAQs, intake, verification, payments, and scheduling, then escalates to live agents with full context. Average handle times fall, SLAs improve, and your team focuses on higher-value conversations.

• Omnichannel support: voice, SMS, chat, social, email.
• Skills-based routing and priority queues for VIPs or urgent cases.
• Call summaries and dispositions pushed to your CRM in seconds.
• Quality monitoring with sentiment and keyword flags for coaching.

Voice & Chat That Sounds Like Your Brand

We train bots on your scripts, policies, and tone. They pronounce local places correctly—from Santa Monica to Pasadena—and switch languages when needed. Human takeover is seamless: live agents join with full history, not a cold handoff.

CRM and Data You Can Trust

Our AI-native CRM centralizes every interaction and enriches it with context. Get clean records, auto-tagged outcomes, and dashboards that show which channels and campaigns are driving booked revenue. Prefer your own stack? We integrate with leading CRMs and help you keep a single source of truth.

Sales Acceleration

Give reps pre-qualified, ready-to-book conversations. Cadences trigger automatically after each call or chat, with personalized follow-ups and reminders. AI suggests the next best action and drafts responses your reps can approve in one click.
Result: faster speed-to-lead, higher show rates, and more closed revenue.

Compliance, Security, and Reliability

• Consent management, Do Not Call handling, and call recording policies aligned to your requirements.
• Encryption in transit and at rest, secure data retention, and role-based access.
• High availability cloud infrastructure with failover and monitoring.

Industries We Serve in Los Angeles

• Home Services and Contractors
• Healthcare and Clinics
• Real Estate and Property Management
• E-commerce and Marketplaces
• Automotive and Dealerships
• Legal, Finance, and Professional Services
• Hospitality, Attractions, and Entertainment

Implementation Roadmap

• Discovery: KPIs, call flows, systems, and compliance needs.
• Design: Conversational scripts, routing logic, and data mapping.
• Build: AI bot training, CRM setup, and integrations.
• Pilot: Limited rollout, QA, and performance baselines.
• Scale: Full deployment, team enablement, and optimization sprints.

Measurable Outcomes

We track what matters: speed-to-lead, first response time, booking rate, show rate, AHT, FCR, CPA, and revenue per conversation. Dashboards visualize performance by channel, location, and campaign, so you can double down on what works.

Marketing That Amplifies Your AI

Pair automation with targeted acquisition. Our team runs SEO, Google Ads and Local Services, Google Business Profile and Yelp optimization, and social campaigns that feed high-intent calls and chats into your AI funnel—closing the loop from click to conversion.

Why United AI Marketing

• 20+ years of family expertise in software, marketing, and automation.
• Proprietary AI CRM plus flexible integrations with your stack.
• Fast time-to-value with implementation measured in days or weeks.
• Local knowledge of LA markets, traffic patterns, and consumer behavior.
• Global delivery across the U.S., Europe, and beyond for multi-region brands.

Where We Operate in Greater LA

We serve businesses across Downtown LA, Beverly Hills, West Hollywood, Culver City, Santa Monica, Venice, Pasadena, Glendale, Burbank, Long Beach, the San Fernando Valley, and Orange County.

FAQs

How quickly can we launch?
Simple call flows and standard integrations can go live within days; more complex projects typically deploy in a few weeks.

Can we keep our current phone system and CRM?
Yes. We integrate with popular telephony, help desk, and CRM platforms or run alongside them with our AI CRM.

Is the AI bilingual?
Yes—English and Spanish by default, with additional languages available on request.

Next Steps

Request a live demo to see your use cases in action and receive a tailored plan with timelines, integrations, and transparent pricing. From Los Angeles to other major markets worldwide, United AI Marketing is ready to help you turn conversations into revenue—at scale.