Glendale IT Services, System Integration & API Development

United AI Marketing helps Glendale companies modernize operations with robust system integration and custom API development. We combine deep engineering with marketing and sales automation to unify data, streamline workflows, and accelerate revenue—without disrupting day-to-day operations. From cloud-to-cloud orchestration to on-prem and hybrid connectivity, our team delivers scalable solutions your teams will trust.

What we do

• Systems Integration: Connect CRM, ERP, eCommerce, telephony, logistics, and finance systems into a single, reliable flow.
• API Development: Design, build, and maintain secure REST/GraphQL APIs, webhooks, and SDKs tailored to your product and processes.
• AI-Powered Automation: Deploy voice and chat bots, lead routing, scoring, and smart workflows that reduce response time and boost win rates.
• Data Pipelines & ETL: Normalize and sync data between tools and warehouses for accurate dashboards and analytics.
• Cloud Integrations: AWS, Azure, and Google Cloud connectivity with resilient, cost-conscious architectures.
• Call Center & Sales Automation: Integrate dialers, IVR, call tracking, and CRM for seamless agent workflows and attribution.
• Quality, Security & Compliance: Automated testing, observability, and strong security practices aligned to SOC 2, HIPAA, and GDPR needs.

Platforms and tools we integrate

We connect the platforms you already use so you can keep your best-in-class tools and still operate as one system. Common requests include Salesforce, HubSpot, Zoho, Microsoft Dynamics 365, NetSuite, SAP, Oracle, QuickBooks, Xero, Shopify, WooCommerce, BigCommerce, Magento/Adobe Commerce, Stripe, PayPal, Square, Twilio, RingCentral, Slack, Microsoft Teams, ServiceNow, Zendesk, Jira, Google Workspace, and Microsoft 365—plus custom or legacy systems.

API development the right way

• Design-first approach with OpenAPI/Swagger for shared understanding and faster onboarding.
• Authentication and authorization via OAuth 2.0/JWT, with scoped permissions and least privilege.
• Performance built in: pagination, filtering, compression, caching, rate limits, and smart retries.
• Event-driven webhooks and queues for low-latency, resilient data sync.
• Versioning policies for backward compatibility and predictable rollouts.
• Observability from day one: structured logging, metrics, tracing, and alerts.

Our engineers document every endpoint, edge case, and SLA so your team can build confidently on top of a stable, well-governed API surface.

AI that amplifies your stack

We embed practical AI where it drives ROI—never as a gimmick. Think automated lead triage and enrichment, voice and chat bots that write CRM notes and schedule appointments, call summaries that push to your pipelines, or knowledge-base assistants that reduce handle time. We also implement retrieval-augmented generation (RAG) and connectors so your AI can safely reference the right data with access controls intact.

Security and compliance you can trust

• Data protection: encryption in transit and at rest, tokenization, key rotation, and strict secrets management.
• Access control: SSO/SAML, role-based access, IP allowlists, and audit trails.
• Network hardening: VPC segmentation, WAF, API gateways, and private endpoints.
• Governance: coding standards, peer reviews, dependency scanning, and documented change control.

Whether you operate in healthcare, finance, or professional services, we align to your policies and help prepare for audits with clean documentation and monitored environments.

Delivery model that minimizes risk

• Discovery & Architecture: Map your data flows, systems, and constraints. Produce a no-surprises roadmap.
• Implementation Sprints: Ship high-value integrations first with iterative demos and feedback.
• QA & UAT: Automated and manual testing across performance, security, and usability.
• Enablement: Documentation, runbooks, and training for admins and end users.
• Launch & Support: Phased rollout with monitoring, support SLAs, and continuous improvement.

You get transparent estimates, milestone tracking, and outcome-focused KPIs like speed-to-lead, first-contact resolution, and cost per acquisition.

Use cases we deliver in Glendale

• CRM-to-telephony sync so every call, text, and voicemail is tracked and attributed automatically.
• Lead routing with scoring and enrichment to cut response time from hours to minutes.
• Inventory and order sync across ERP, eCommerce, and fulfillment—no more overselling.
• Field service automations with mobile-friendly APIs and offline-safe syncing.
• Executive dashboards that unify marketing, sales, and service metrics into one truth.

From startups on Brand Boulevard to established enterprises across the Greater Los Angeles area, our Glendale team helps reduce manual work, eliminate duplicate data, and turn integrations into a growth engine.

Results you can expect

• Faster sales cycles and improved conversion through instant, accurate data handoffs.
• Lower operating costs with less manual entry and fewer swivel-chair tasks.
• Better customer experiences via consistent, context-rich interactions across channels.
• Cleaner analytics and attribution for smarter budget and hiring decisions.

Why United AI Marketing

• 20+ years of family-founded engineering, marketing, and automation expertise.
• Proprietary AI-enhanced CRM and call-center toolset to accelerate delivery.
• Local to Glendale with global reach across the U.S., Europe, and beyond.
• Clear documentation, ownership handoff, and support you can rely on.

Getting started

Book a free consultation. We will review your systems, outline a target architecture, identify quick wins, and deliver a clear plan with timeline and budget. Most projects start with a focused pilot to prove value fast, then scale with confidence.

Service areas

Based in Glendale and serving nearby hubs across the Greater Los Angeles area as well as clients nationwide and worldwide, including Los Angeles, Pasadena, Burbank, Long Beach, San Diego, San Francisco, Seattle, Phoenix, Denver, Dallas, Houston, Austin, Chicago, Miami, New York, Boston, Toronto, London, Berlin, Paris, Dubai, Singapore, and Sydney.

FAQ

How long does a typical integration take?
Timelines vary by scope and systems. Many focused integrations launch in weeks; multi-system programs may span several sprints. We share a detailed plan after discovery.

Do you support legacy or on-prem systems?
Yes. We design hybrid solutions with secure connectors, gateways, and data brokers to bridge on-prem and cloud safely.

Can you work with our in-house team?
Absolutely. We collaborate with your developers, admins, and security team, or operate as a turnkey extension of your org.

If you’re ready to modernize your stack with dependable integrations and developer-friendly APIs, United AI Marketing is your Glendale partner for scalable IT services, system integration, and API development.