Downey IT Services & Marketplace/Auction Platform Development

End-to-End IT Services for Downey Companies

Your business needs more than ad‑hoc fixes. We deliver a complete IT foundation that is secure, reliable, and ready to scale. Our team covers assessment, architecture, cloud migration, networking, cybersecurity, help desk, DevOps, observability, and ongoing optimization—so your teams can focus on growth, not tickets.

• Managed IT and Help Desk with clear SLAs and proactive monitoring
• Cloud strategy and migration (AWS, Azure, GCP), cost optimization, and high availability
• Network design, SD‑WAN, VPN, Zero Trust access, SSO
• Cybersecurity hardening, vulnerability management, IAM, backup and disaster recovery
• Data engineering, ETL/ELT, analytics dashboards, and BI for decision‑making
• DevOps pipelines (CI/CD), containerization (Docker, Kubernetes), and infrastructure as code
• API development and integrations with your CRM, ERP, and third‑party platforms

Every engagement starts with discovery and a remediation roadmap. We prioritize quick wins that reduce risk and improve performance, then implement long‑term improvements that pay compounding dividends.

Marketplace & Online Auction Platforms Built to Scale

We design and build marketplaces and auctions that move inventory and maximize GMV. Whether you need a multi‑vendor marketplace, B2B exchange, niche marketplace, or a modern auction engine, we focus on trust, liquidity, and conversion—so sellers sell more and buyers keep coming back.

• Multi‑vendor and single‑seller configurations with flexible fees and commissions
• Real‑time bidding: timed, live, and hybrid auctions with anti‑sniping and proxy bidding
• Catalog and lot management, reserve price, buy‑now, watchlists, saved searches, notifications
• Payments and payouts (Stripe, PayPal, ACH), escrow, refunds, taxes, and invoicing
• KYC/KYB, moderation tools, dispute workflows, messaging, and reputation systems
• Advanced search and filtering, personalization, AI recommendations, and ranking
• Mobile‑first UX, iOS/Android apps, responsive PWA performance
• Shipping integrations (UPS, FedEx, USPS), order and inventory management
• Seller portal, analytics, cohort and retention reporting to optimize liquidity

Our platforms are engineered for growth: SEO‑ready architecture, clean data models, scalable infrastructure, and robust analytics so you can test faster and invest where ROI is clear.

AI at the Core: CRM, Voice & Chat Bots, Sales Automation

Turn leads into revenue with automation that never sleeps. Our proprietary AI‑powered CRM centralizes leads, conversations, and sales workflows while bots and call‑center automation handle the heavy lifting—routing, outreach, qualification, and follow‑up.

• AI voice and chat bots for lead capture, FAQs, appointment setting, and reactivation
• Call‑center automation: IVR, smart routing, auto‑dialers, call recordings, QA and coaching
• Omnichannel CRM: calls, SMS, email, chat, social in a single sales view
• Lead scoring, sequences, and playbooks that move prospects through your funnel
• Attribution and revenue analytics to prove what works and cut what doesn’t

Layer in targeted paid traffic, Local Services Ads, GMB and Yelp optimization, and SMM to build predictable demand for your marketplace or auction inventory.

Security, Compliance, and Performance

Trust is non‑negotiable. We align delivery with security best practices and common regulatory frameworks to protect your business, customers, and data—without slowing development.

• Secure SDLC with code scanning, secrets management, and mandatory reviews
• Encryption in transit and at rest, key rotation, and access least privilege
• Logging, SIEM, alerting, WAF/CDN, rate‑limiting, and bot mitigation
• Compliance‑minded builds: PCI‑DSS considerations for payments, GDPR/CCPA data rights, HIPAA‑aware architectures where applicable
• Load testing, performance budgets, and global caching for low‑latency experiences

From onboarding to incident response, you get clear runbooks, backup/DR plans, and regular posture reviews.

Proven Delivery Model

We combine product strategy with agile execution to ship value early and often. You’ll see progress weekly, not someday.

• Discovery and product strategy with measurable success metrics
• Architecture and UX/UI design mapped to conversion and retention goals
• Agile sprints with demos, QA automation, and UAT
• Launch, analytics, A/B testing, and CRO to drive adoption
• Growth marketing: SEO, Google Ads, Local Services, GMB, Yelp, and SMM
• Training, documentation, and post‑launch support with SLAs

Prefer to modernize an existing stack? We audit, refactor, and optimize to reduce tech debt and hosting costs while improving speed and reliability.

Local Roots, Global Reach

Based online and serving Downey, Los Angeles, Long Beach, Anaheim, Pasadena, Santa Monica, Irvine, and San Diego, we also support clients nationwide—New York, Miami, Chicago, Austin, Seattle, San Francisco—and across Europe, including London, Berlin, Paris, and Madrid. Expect responsive communication, time‑zone coverage, and delivery that meets your market’s reality.

Industries We Serve

• Retail and ecommerce marketplaces
• Automotive, powersports, and equipment auctions
• Real estate and property marketplaces
• Home services and local lead generation
• Healthcare and wellness scheduling platforms
• Logistics, warehousing, and B2B exchanges
• Manufacturing and distribution
• Education, events, and ticketing
• Fintech and professional services

Every industry has its own compliance, user behaviors, and monetization patterns. We tailor workflows, fee structures, and reporting to your category.

Tech Stack & Integrations

We select technologies for reliability, speed, and maintainability—not buzzwords. Typical stacks include Node.js, Python, .NET, PHP, React, Vue, Next.js, iOS/Android, Flutter, PostgreSQL, MySQL, MongoDB, Redis, Elasticsearch/OpenSearch, and serverless or containerized runtimes. We deploy on AWS, Azure, or GCP with Terraform, Docker, Kubernetes, and CI/CD pipelines.

• Payments: Stripe, PayPal, Braintree, Adyen; tax and invoicing add‑ons
• Messaging/Telephony: Twilio, Vonage; email/SMS providers
• Shipping: Shippo, EasyPost, carrier APIs (UPS, FedEx, USPS)
• Analytics: GA4, server‑side tagging, BigQuery, Power BI, Looker Studio
• CRM/ERP: integrations with Salesforce, HubSpot, NetSuite—plus our proprietary AI CRM

If you’re standardizing on a specific vendor, we’ll meet you there. If you need recommendations, we’ll model TCO, performance, and scalability before committing.

Transparent Pricing and Timelines

No surprises. You get detailed scoping, milestones, and weekly reporting. We prioritize high‑impact deliverables for a faster path to ROI and keep total cost of ownership in focus.

• 1–2 week discovery to align goals, risks, and requirements
• Incremental releases so you can test with real users and sellers
• Clear SLAs for uptime, response, and resolution

We can engage on fixed‑scope phases or flexible retainers—whatever best supports your roadmap.

Results You Can Measure

From first click to successful sale, we instrument the entire journey. Track acquisition costs, conversion rates, seller health, liquidity, LTV, churn, and operational efficiency. We iterate quickly to improve what matters most—volume, margins, and retention.

Let’s Build in Downey

If you’re ready to modernize IT, launch a marketplace, or scale an auction platform, United AI Marketing is your single accountable partner. Request a free consultation to explore a roadmap tailored to your goals—and see how AI, automation, and disciplined engineering can accelerate growth for your Downey business and beyond.

Serving Downey and greater Los Angeles with worldwide delivery. When technology and marketing pull in the same direction, growth compounds. Let’s make it happen.