IT Services & CRM Development in Burbank, CA

Why United AI Marketing for Burbank IT and CRM

United AI Marketing combines two decades of family-driven engineering, marketing, and process automation into one partner focused on outcomes. Based in Southern California and serving Burbank, Los Angeles, Glendale, and Pasadena, we deliver end-to-end IT services and custom CRM development that connect your stack, protect your data, and accelerate revenue. Our AI-first approach powers smarter routing, faster response times, richer analytics, and consistent customer experiences across every channel.

Whether you run a fast-growing agency, post-production studio, medical practice, e‑commerce brand, or professional services firm, we tailor roadmaps that respect budgets, timelines, and compliance requirements—without sacrificing performance or usability. We build with security from day one and support your team with clear documentation, training, and 24/7 monitoring.

Comprehensive IT Services

• Managed IT and Help Desk with defined SLAs and 24/7 monitoring
• Cloud migration and optimization on AWS, Microsoft Azure, and Google Cloud
• Network design, Wi‑Fi, zero-trust access, and VPN configuration
• Identity, SSO, and MFA with Okta, Azure AD, and Google Workspace
• Backup, disaster recovery (RPO/RTO), and high availability architectures
• Endpoint management (Windows, macOS), MDM, and patch automation
• DevOps, CI/CD pipelines, containers, and infrastructure as code
• VoIP and contact center setup with AI voice and chat automation
• Compliance readiness: HIPAA, SOC 2–aligned practices, GDPR/CCPA

Our team designs resilient, scalable environments that lower downtime and support rapid growth. From onboarding laptops to deploying a secure multi-cloud architecture, we implement best practices that make daily operations simpler for users and transparent for leadership.

Custom CRM Development with AI

We build and integrate CRMs that mirror how your business actually works—then we add AI to automate the heavy lifting. Our proprietary AI-powered CRM or your preferred platform can be tailored with custom objects, workflows, and analytics to align sales, marketing, and service.

• Lead capture, enrichment, and intelligent scoring
• Smart call routing, power dialers, and voicemail drops
• Omnichannel messaging: voice, SMS, email, chat, and social
• Automated follow-ups, sequences, and meeting scheduling
• Pipeline visibility, forecasts, and executive dashboards
• Automated case management and SLA tracking
• Role-based permissions and field-level security
• No-code playbooks for sales and support teams
• Revenue attribution and lifecycle reporting

Integrate with Salesforce, HubSpot, Zoho, Microsoft 365, Google Workspace, Twilio, Slack, Stripe, QuickBooks, Xero, Shopify, WooCommerce, and custom apps via REST/GraphQL APIs and webhooks. We also consolidate fragmented databases, unify customer profiles, and surface real-time insights that drive faster decisions.

Built for Burbank Industries

• Entertainment and Media: production pipelines, approvals, talent CRM, secure file flows
• Post‑Production and Studios: resource scheduling, asset tracking, and collaboration hubs
• E‑Commerce and DTC: product feeds, order sync, abandoned cart recovery, LTV analytics
• Real Estate and Property Management: listing sync, showing automations, deal rooms
• Healthcare and Medical Practices: HIPAA-aligned intake, reminders, and telehealth support
• Logistics and Field Services: dispatching, routing, mobile workflows, e‑sign
• Professional Services: proposals, billing, retainers, and client portals

Burbank’s creative and business ecosystem moves fast. We make your systems keep pace—reducing manual steps, aligning teams, and protecting IP and customer data while you scale.

A Proven Delivery Process

• Discovery and Alignment: goals, KPIs, risk, and compliance mapped to budget
• Solution Architecture: data model, integrations, and security-by-design
• Clickable Prototype: validate UX, optimize workflows, cut scope risk
• Agile Sprints: ship value early; iterate with stakeholder feedback
• Quality and Security: automated tests, code reviews, and penetration checks
• Data Migration: clean, dedupe, map, and validate with sandbox rehearsals
• User Training and Enablement: roles-based sessions, SOPs, and playbooks
• Go‑Live and Hypercare: on-site or remote support with rapid issue resolution
• Continuous Improvement: roadmap, A/B testing, and quarterly business reviews

We commit to clear timelines, transparent communication, and measurable outcomes. Every engagement includes documentation, admin training, and performance tracking so your team can own the system confidently.

Security, Compliance, and Reliability

Security is foundational. We implement encryption at rest and in transit, secrets management, principle of least privilege, SSO/MFA, audit trails, and automated backups. Our practices align with SOC 2 principles and support HIPAA, GDPR, and CCPA obligations. We architect disaster recovery plans with tested RPO/RTO targets and continuous monitoring to detect anomalies before users are impacted.

From vendor risk reviews to data retention and access controls, we help you build a security posture that satisfies legal, client, and partner requirements—without slowing down the business.

Local Expertise, Global Reach

We proudly serve Burbank, Los Angeles, Glendale, Pasadena, North Hollywood, Studio City, Sherman Oaks, Santa Clarita, Santa Monica, Beverly Hills, Long Beach, and Orange County. Nationally, we support teams in New York, San Francisco, Seattle, Chicago, Dallas, Houston, Miami, and beyond—plus European hubs including London, Paris, Berlin, and Madrid. Wherever you operate, you’ll get the same hands-on service and enterprise-grade reliability.

Measured Business Outcomes

• 50–80% faster lead response via AI routing and automations
• Higher conversion rates with unified data and guided sales playbooks
• Lower support costs through self‑service and deflection
• Shorter sales cycles with better scoring and task automation
• Improved CSAT and NPS with consistent, omnichannel experiences
• Stronger forecasts and board-ready reporting

We align to your KPIs—whether that’s revenue per rep, cost per ticket, first-contact resolution, average handle time, or lifetime value. Our dashboards make performance clear and actionable.

Frequently Asked Questions

How fast can we start? Most projects kick off within 1–2 weeks after discovery. We prioritize quick wins that deliver value in the first sprint.

Can you integrate with our existing tools? Yes. We connect CRMs, ERPs, accounting, marketing, telephony, and data warehouses via APIs and secure connectors.

Do you replace our current CRM? Not unless it benefits you. We can extend your current platform or implement our AI-powered CRM when it’s a better fit.

What about training and support? We provide role-based training, playbooks, and responsive support with clear SLAs and 24/7 monitoring.

Are you local to Burbank? We serve Burbank and the greater Los Angeles area with on-site and remote teams to match your needs.

Let’s Build What’s Next

Your systems should help you sell more, serve better, and scale with confidence. United AI Marketing brings the engineering discipline, AI capabilities, and marketing pragmatism to make that happen. Tell us your goals, and we’ll bring a practical roadmap, a predictable rollout, and ongoing support that keeps you ahead. Connect with our Burbank team today for a free consultation and tailored proposal.

Ready to modernize your IT and CRM? Reach out to United AI Marketing and turn technology into a competitive advantage—safely, quickly, and with measurable ROI.